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| What is a merchant account? | A merchant account is a relationship between a retailer and a merchant bank. This allows merchants to accept credit card and debit card payments from customers. | |
| How do I apply for a merchant account? | Click here to apply for a Merchant Account with us. | |
| How do I request more information? | Click here for more information about our Merchant Account Services. | |
| When do credit card transactions get funded? | In most cases, within two business days after you close your batches. | |
| If I have bad credit or no credit, can I be approved for a merchant account? | Our approval rate for merchant applications is 98% regardless of credit or business type (excluding prohibited merchant types). | |
| What is an internet merchant? | An internet merchant is a term used for merchants who conduct business on the Internet. | |
| What is a shopping cart? | A method of collecting the items chosen by a consumer for purchase from an on-line catalog. | |
| Do I need a shopping cart to be an internet merchant? | No. A virtual terminal will work just as well. However, merchants that have a large number of products may find it easier to use a shopping cart. | |
| If I purchase a terminal from you, can I use it with another processor? | Yes, our terminals are compatible with most but not all other processors. | |
| What is your privacy policy? | To view LEADERS' Privacy Policy click here. | |
| What kind of training is required for using a credit card terminal? | Minimal training is required. Training usually takes less than 10 minutes. One of our Install and Training Representative's will tele-train you upon approval. Also, Support is available 24/7/365. | |
| What types of merchants do we approve? | All types of merchants meeting our underwriting standards. | |
| What is the time frame for being able to start accepting credit cards? | Once your merchant account is approved, you will be able to accept credit cards upon receipt of your terminal or e-commerce password. Usually within 1 business days of your account approval. | |
| How do I determine what terminal, equipment and/or software is best for my business? | We will work with you to determine what best fits your needs. A sales representative will discuss with you your options and available programs for your business needs. We have programs and equipment for virtually all businesses including - Internet / E-Commerce - Retail - Home Based - Mail Order/Telephone Order (MOTO) - Restaurant - Mobile/Wireless - Business to business, and more. |
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